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1. Introduction

When browsing the NV GALLERY website www.nvgallery.com (hereinafter the “Website”) or using its services (hereinafter the “Services”), you will be required to communicate personal data about yourself hereinafter the “Personal Data”) to NV GALLERY. 

NV GALLERY respects your privacy and undertakes to protect it by complying with the present Personal Data Protection Policy (hereinafter the “Policy”). 

This Policy, prepared pursuant to the provisions of several different laws and regulations, in particular Articles 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (termed “GDPR”), describes: (i) the types of information that NV GALLERY is likely to collect from you and/or that you may be required to provide to NV GALLERY; and (ii) the practices of NV GALLERY regarding the collection, use, maintenance, protection and communication of the said information.

The present Policy applies to Personal Data that NV GALLERY, in its capacity as data controller, collects via its Website, by email, SMS or other electronic messages between NV GALLERY and you, or via the information and data that you provide to it both online and offline and via your interaction with NV GALLERY through the intermediary of third-party websites and services (such as social media).

The Policy is permanently accessible to everyone from the Website. NV GALLERY recommends that you read it attentively and refer to it regularly.

NV GALLERY reserves the right to modify this Policy freely and, where applicable, shall inform you of any modifications by publishing them in the present Policy accessible on its Website and/or by communicating the Policy to you by electronic means. Consequently, NV GALLERY recommends that you regularly review this Policy to check that you are aware of any modification that has been made and how your data may be used.

If you do not accept the terms of the present Policy, please refrain yourself from using the Website and Services of NV GALLERY

2. Controller

The controller is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data.

The processor of Personal Data, which are in particular transmitted when browsing the Website, creating your Customer Account or placing an order, is:  

NV GALLERY

3-5 rue d’Argout 7502 PARIS

Registered in the Paris Trade and Companies Register (RCS) No. 818 045 585

3.  Personal Data collected and processed by NV GALLERY:

The following Personal Data are collected via the Website and during the provision of Services: 

• Title

• Family Name (and Maiden Name), first name, date of birth;

• Telephone number;

• Email address;

• Postal address;

• User ID and password;

• Information concerning purchases and orders and the implementation of the warranty;

• Electronic identification data available on or via your computer (such as “cookies” or “IP addresses”)

• Website activity data (types of page visited, date of visit or actions carried out on the Website, such as placing an item in the shopping cart);

• Messages between NV GALLERY and its Users or prospects: the messages exchanged, such as emails or correspondence

• Information on payments and transactions;

• Information concerning your location

NV GALLERY collects and uses your Personal Data in order to process your requests for information and your purchase orders and to offer you high-quality Services and simplify your access to its items sold via the Website.

By contrast, NV GALLERY does not collect any “sensitive” Personal Data (such as data concerning your health or your sex life, or revealing your racial or ethnic origin, except in certain cases when a prospect chooses to self-identify by these aspects, your political opinions, your religious/philosophical convictions, or your trade union membership).

NV GALLERY may collect Personal Data concerning you when:

• You browse the Website;

• You create your Customer Account on the Website; 

• You register on the Website in order to receive newsletters and commercial communications;

• You fill in an online form and send it to NV GALLERY;

• You place an order on the Website;

• You correspond with NV GALLERY; 

• You take part in a game/competition on the Website or via one of its partners; 

• You answer NV GALLERY surveys and opinion polls;

• You publish content on the Website or on one of the social media networks or when you accept that NV GALLERY can reuse the content that you have put online.

NV GALLERY may also collect information that your provide to it indirectly by using the Website. This type of information collection is mainly carried out via automatic data collection technologies that collect statistical (non-personal) information concerning your hardware, your actions during your visit and your browsing habits, in order to provide NV GALLERY with the following information:

• Traffic data;

• Location and IP address;

• Communication data;

• Resources that you are likely to access on the services;

• Operating system;

• Web browser.

4. Purposes of data processing

Collection, processing and storing of Personal Data are carried out in order to personalize and improve your browsing experience on the Website and when using the Services, in particular during the processing of your orders or for customer service management.

NV GALLERY processes the collected Personal Data for the following purposes:

• Processes carried out on the basis of implementing pre-contractual or contractual obligations:

• The creation of your Customer Account on the Website;

• Management of your shopping cart and orders, supply of products and Services;

• Management of payment operations and implementation of transactions;

• Management of delivery operations;

• Customer service management (contracts, purchase orders, invoicing, accounting);

• Management of After-Sales Service (After-Sales Service order tracking, returns and refunds);

• Management of unpaid items and disputes;

• Processes carried out on the basis of a legal obligation:

• Management of requests to exercise their rights by the persons concerned;

• Processes carried out on the basis of your consent:

• The installation of cookies on your device to propose targeted content and advertising tailored to your centers of interest and the generation of statistics for improving your experience on the Website;

• Personalization of the Website and browsing based on customer affinities;

• Sending the newsletter;

• Operations of targeted and non-targeted commercial prospecting by electronic means;

• Organization of operations concerning promotional offers;

• Processes operated on the basis of the legitimate interest of NV GALLERY

• The organization of commercial prospecting operations, games, competitions, lotteries or any promotional operation;

• Customer satisfaction management (satisfaction surveys, opinion surveys)

• Management of the opinions of people concerning products, services or content;

• The development of commercial statistics and marketing analyses;

• Management of anti-fraud measures.

5. Transmission of Personal Data

NV GALLERY undertakes not to sell your Personal Data to partner companies for commercial purposes. Your Personal Data remain for the exclusive use of NV GALLERY and for the specified purposes.

However, certain of your Personal Data shall be shared with subcontractors/service providers of NV GALLERY, in particular to:

• Conduct advertising campaigns (sending out mailing campaigns, optimizing ads, improving campaign targeting etc.)

• Improve customer knowledge from a statistical and geomarketing point of view;

• Conduct satisfaction surveys;

• Improve Website navigation if you accept the use of cookies.

These data can also be shared with:

• Companies belonging to the same group of companies as NV GALLERY, whether subsidiaries as defined by law or the parent company and its subsidiaries. These companies shall use your Personal Data only in the same way as NV GALLERY is permitted to use them pursuant to this Policy.

• Buyers of NV GALLERY: Personal Data can be disclosed or transferred to potential buyers of the company or of one of its assets in the context of the sale.

• Third parties to which NV GALLERY is legally bound to transmit the Personal Data.

Where applicable, any transfer of your Personal Data outside the European Economic Area shall be carried out by NV GALLERY subject to the appropriate guarantees, in particular contractual guarantees, via standard contractual clauses and technical and organizational clauses in compliance with the French Data Protection Act (“Loi Informatique et Liberté”) and the GDPR.

6. Duration of data storage

NV GALLERY undertakes not to keep Personal Data longer than strictly necessary for the purposes of the implemented processing or than the duration stipulated by law for its prospects and customers.

Cookies shall be retained for a maximum period of thirteen (13) months.

To determine the storage periods, NV GALLERY shall distinguish between the case of a prospect and a customer.

• The Personal Data of prospects shall be retained for a period of three (3) years with effect from the last positive and explicit contact initiated by the prospect.

• The Personal Data of customers shall be retained if they are necessary for the intended purpose. They shall be erased as soon as the customer exercises his or her right of erasure and right to be forgotten.

In the case of contractual data, the data shall be preserved and archived for the time necessary to meet contractual obligations (guarantee, compliance etc.) as well as legal, accounting and tax obligations and/or for the applicable prescription periods.

Customer Opinions shall be preserved for a time period specified on the Website.

If you have agreed to receive commercial prospecting documents, NV GALLERY shall preserve your Personal Data until you unsubscribe or until you ask it to erase them.

7. Security of Personal Data

NV GALLERY undertakes to protect your Personal Data and to respect their confidentiality, in conformity with the present Policy. 

For this purpose, NV GALLERY undertakes to take all technical and organizational measures necessary to preserve the confidentiality and security of your Personal Data. These efforts shall include, among other measures, (i) storage of your Personal Data in protected operating environments that are exclusively accessible by authorized employees of NV GALLERY, and by its agents and service providers; and (ii) verification of the identity of users, before authorizing them to view the Personal Data that NV GALLERY has stored concerning them. 

The members of personnel of NV GALLERY who have access to your personal data on the basis of their attributions undertake the utmost confidentiality in this regard.

Similarly, if NV GALLERY has recourse to trusted third parties for the management of its activity, NV GALLERY shall ensure that these partners undertake to comply with the same measures for the protection of Personal Data. These partners are especially employed in the protection of secure payment methods, delivery of orders or commercial activity.

8. Rights of persons concerning their Personal Data

Every data subject shall be permitted to define instructions concerning the management of his/her Personal Data and their storage, erasure and communication after his/her death. In the absence of precise instructions from the deceased, during his or her lifetime, the heirs and assigns shall be entitled to exercise only the rights to erasure and to be forgotten.

In compliance with the regulations in force, you have the following rights: 

• A right of access;

• A right to rectification;

• A right to erasure and to object the processing of your data;

• A right to restriction of processing;

• A right to data portability;

• The right to lodge a complaint with a supervisory authority (CNIL).

You can exercise these rights at any time by addressing your request to NV GALLERY – 18 rue de Tilsitt – 75017 PARIS or by email addressed to contact@nvgallery.com. Please attach your proof of identity (ID card, passport etc.) to your request.

Also, if you choose to subscribe to its commercial offers, NV GALLERY may send you promotional offers, invitations to events or any news of the NV GALLERY brand by email. In this case, you have the right to unsubscribe by following the instructions given on each medium.

9. Personal Data of minors under 16 years of age

The Website and its Services are not intended for children under sixteen (16) years old. Consequently, NV GALLERY does not collect information from or concerning children under sixteen (16). 

If NV GALLERY discovers that it has collected or received personal information of a child under sixteen (16) years old without having verified the consent of the child’s parents (or legal representative), NV GALLERY shall erase these information. If you think that it is possible that NV GALLERY is in possession of information transmitted by or concerning a child under sixteen (16) years old, please contact NV GALLERY at the following address: contact@nvgallery.com.

10. Questions / Contact

For any question or comment concerning the present Policy and the practices of NV GALLERY in the collection of Personal Data and in ensuring respect for privacy, please contact NV GALLERY by addressing a letter to the following postal address: NV GALLERY – 18 rue de Tilsitt – 75017 PARIS, or by sending an email to contact@nvgallery.com.

11. Cookies

Cookies are files stored on your device (computers, mobile phones, tablets etc.) to remember you when you return to the same website, so that you can be provided with an optimal browsing experience.

NV GALLERY uses several types of cookies to offer you the best possible experience on and outside its Website via its advertising partners.

Cookies used by NV GALLERY include:

• Cookies that enable it to analyze visits to the Website in order to better understand how visitors use the site and therefore to improve it. This information sent to the tools used by NV GALLERY is anonymized.

• Login cookies are used on the Website, so that you do not have to enter your login details (user ID and password) every time you return to the site.

• NV GALLERY, with the aid of its partners, uses “third-party” cookies to improve the NV GALLERY experience outside the Website These cookies are not used directly or developed by NV GALLERY but by its advertising partners. For example, they can enable you to view other products on a social media platform or website after your first visit to NV GALLERY.

You have the option of deactivating cookies via the settings of your web browser. The procedure varies according to the browser you use. Please refer to the site of the editor in question.

All these cookies can be used during 13 months following their creation.

Ottimizzare lo spazio

I nostri imballaggi sono progettati per ridurre al minimo il volume dei prodotti immagazzinati e trasportati. A tal fine, cerchiamo di adattare l'imballaggio alle dimensioni del prodotto. Ad esempio, la maggior parte dei nostri divani e poltrone sono imballati in sacchi che si adattano perfettamente alla loro forma, evitando così di immagazzinare e trasportare aria. Cerchiamo anche di offrire prodotti che possono essere assemblati quando questo riduce le dimensioni dell'imballaggio. Ad esempio, le gambe delle nostre sedie sono spesso assemblate, in modo da ridurre l'imballaggio di quasi la metà.

Materiali riciclabili

Nei nostri imballaggi abbiamo sostituito il polistirolo con la schiuma EPE o il cartone alveolare. Il nostro cartone è riciclabile.