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How can I leave a review following a purchase?

You can share your purchase experience via Trustpilot.com or directly on our product pages.

Don’t hesitate to contact us or to send us an e-mail to discuss your purchase experience. We aim to improve our service and your review is key to that improvement.

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There is a technical issue with your website

We are sincerely sorry about that! We are always grateful for any details that you can provide to help us improve our service.

If you experience a technical issue, we suggest that you send us an e-mail with screenshots as well as description of the problem that you have experienced. You can also let us know what type of device you are using (PC/laptop, tablet, mobile phone, etc.) and the browser that you are using (Chrome, Safari, Firefox, Internet Explorer, etc.)

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How do I contact the Customer Service team?

Our Customer Service team is available from Monday to Friday, from 9.30 a.m. until 6 p.m. [CET] to answer all your questions.

-For private customers:
info@nvgallery.com 

-For business customers:

pro@nvgallery.com

-By phone:
+33 (0)1 82 83 18 45

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Do you have a showroom?

We don’t have a showroom at the moment: our collection can only be viewed on our website, but we do have plans that we are working on – so stay tuned!

In the meantime, we will be happy to send you samples of fabric by post upon request.

The most important for us is to ensure that you are satisfied with your purchase experience and that there are no nasty surprises! That’s why we are proud to present our items on nvgallery.com in the most realistic way possible.

We limit our photo retouching to the strict minimum to ensure that the product that is delivered to you is just like the one you see on the site.

Don’t hesitate to consult with us via “MY NV STYLE” on our product pages or our Instagram account to help you make the right decision!

If you have any questions whatsoever about an item, please don’t hesitate to contact our Customer Service team.

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