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Our Commitment

    Transparency, fairness and honesty are a huge component of our core values. At NV GALLERY we promise to offer high-end design and top quality at fair prices.

    FASHION INSPIRED DESIGN

    Our design team spends countless hours creating unique pieces for your home, reflecting our unwavering passion for interior decoration, style and design.

    We are motivated by international fashion and interior trends as well as inspired directly by the style of international cities - and we want to bring these ideas directly to your home!

    Each piece goes through rigorous testing and we make sure to choose the final products for our site with care.

    For more inspiration and ideas, visit us on Instagram or on our blog!

    FAIR PRICING

    We offer a wide range of products at fair prices. We truly believe that everyone should be able to express their individuality, without breaking the bank.

    Learn more about our concept

    PRODUCT QUALITY

    We never leave product quality to chance! Each product goes through a thorough quality control check to pass inspection. Our design & production team keeps watch over each collection throughout the entire production phase. Quality control checks are completed during the manufacturing process directly at our factories and upon arrival at our warehouse.

    DELIVERY TIMES & REAL TIME ORDER TRACKING

    Our products are either in stock or created as capsule collections. To be as fair and transparent as possible, production and delivery timing is provided on each product page. For out-of-stock items, responsible manufacturing and thorough quality control takes time – we promise that we’re trying to get those items to you as fast as possible and the wait will be worth it!

    After you place your order, you will receive regular updates via email and updates will be posted to your customer account as well. We make sure to keep you informed every step of the way – from manufacturing to quality control to delivery.

    WHAT IF I CHANGE MY MIND?

    We know that it can be tricky to order furniture online, but we promise to try our best to provide as much detail as possible to help you make informed purchasing decisions. In the unfortunate event that you’re not 100% satisfied with your purchase, just reach out to our customer service team to arrange a return.

    Learn more about our return policy & refund

    CUSTOMER SERVICE

    Need help? Don’t hesitate to contact our customer service team!

    Whether you’re questioning the difference between Pacific Blue and Sapphire Blue or wondering whether a couch matches a coffee table, we are at your disposal. Drop us a line at clientservices@nvgallery.com!


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