Privacy policy

Within the framework of your navigation on its website www.nvgallery.com (hereinafter referred to as the "Site") or the use of its services (hereinafter referred to as the "Services"), you are required to provide NV GALLERY with personal data concerning you (hereinafter referred to as the "Personal Data"). 

NV GALLERY respects your privacy and is committed to protecting it by complying with this Privacy Policy (hereinafter the "Policy"). 

This Policy, prepared in compliance with the provisions of several pieces of legislation, in particular Articles 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (known as the "RGPD"), describes: (i) the types of information that NV GALLERY is likely to collect from you and/or that you are likely to provide to it; and (ii) its practices regarding the collection, use, maintenance, protection and communication of said information.

This Policy applies to Personal Data that NV GALLERY, in its capacity as data controller, collects via its Site, via e-mail, SMS or other electronic messages between it and you, via information and data that you transmit to it online and offline and via your interaction with it via third-party websites and services (social networks, for example).

The Policy is accessible to all at all times from the Site. NV GALLERY invites you to read it carefully and to refer to it regularly.

NV GALLERY reserves the right to modify the present Policy at any time and, if necessary, will inform you of any changes by publishing them in the present Policy accessible on its Site, and/or by communicating them to you electronically. NV GALLERY therefore invites you to consult this Policy on a regular basis to ensure that you are aware of any changes made and of the way in which your data may be used.

If you do not agree with the terms of this Policy, please refrain from using NV GALLERY's Site and Services.

NV Gallery may use collected phone numbers to send information or promotions to Customers via WhatsApp. Users must give their explicit consent to receive such communications. They may unsubscribe at any time by simply sending the word "STOP" in response to any of the messages received.

Under no circumstances does NV Gallery transfer or sell Users' Personal Data to third parties.

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing.

The party responsible for processing Personal Data transmitted in the context of browsing the Site, creating your Customer Account or placing an order is :

NV GALLERY

3-5 rue d'Argout 7502 PARIS

RCS PARIS 818 045 585

The Personal Data collected through the Site and as part of the provision of its Services are as follows: 

  • Civility
  • Surname (and birth name), first name, date of birth ;
  • Phone number ;
  • Email address ;
  • Postal address;
  • Login and password ;
  • Information on purchasing, ordering and warranty ;
  • Electronic identification data available on or from your computer (such as "cookies" or "IP addresses")
  • Site activity data (type of pages visited, date of visit or actions carried out on the site such as placing an item in the shopping cart);
  • Messages between NV GALLERY and its Users or prospects: messages exchanged such as emails or correspondence.
  • Payment and transaction information ;
  • Information about your location

NV GALLERY collects and uses your Personal Data in order to process your requests for information and your orders, to offer you quality Services and to simplify your access to the items sold on the Site.

NV GALLERY does not collect so-called sensitive Personal Data (such as data relating to your health or sex life or revealing your racial or ethnic origin except in certain cases where a candidate chooses to self-identify, your political opinions, religious/philosophical beliefs or trade union membership).

NV GALLERY may collect Personal Data about you when :

  • You are browsing the Site;
  • You create your Customer Account on the Site; 
  • You register on the Site to receive newsletters and commercial communications;
  • You fill in an online form and send it to NV GALLERY ;
  • You place an order on the Site;
  • You are corresponding with NV GALLERY;
  • You take part in a competition on the Site or via one of its partners; 
  • You respond to NV GALLERY surveys and polls;
  • You post content on the Site or on one of the social media or you agree that NV GALLERY may reuse the content you have posted.

NV GALLERY may also collect information that you provide indirectly through your use of the Site. This type of collection is mainly carried out via automatic data collection technologies that gather statistical (non-personal) information about your equipment, your actions during browsing and your browsing habits in order to provide NV GALLERY with the following data:

  • Traffic data ;
  • Location and IP address ;
  • Communication data ;
  • Resources you can access on services ;
  • Operating system ;
  • Browser.

Personal Data is collected, processed and stored in order to personalize and improve your experience of browsing the Site and using the Services, in particular when processing your orders or managing customer relations.

NV GALLERY processes the Personal Data collected for the following purposes:

  • Processing carried out on the basis of pre-contractual measures or contractual obligations :
  • The creation and management of your Customer Account on the Site;
  • Shopping cart and order management, supply of products and services;
  • Payment operations management, transaction processing ;
  • Managing delivery operations
  • Customer relationship management (contracts, orders, invoicing, accounting)
  • After-sales service management (after-sales service order tracking, returns and refunds) ;
  • Managing unpaid bills and disputes ;
  • Processing carried out on the basis of a legal obligation :
  • Managing requests to exercise the rights of data subjects;
  • Processing based on your consent :
  • The use of cookies to provide content and targeted advertising tailored to your interests and to compile statistics aimed at improving your experience on the Site;
  • Personalization of the Site and navigation according to the customer's affinities;
  • Sending the newsletter;
  • Targeted or non-targeted commercial canvassing by electronic means;
  • The organization of promotional offers;
  • Processing carried out on the basis of NV GALLERY's legitimate interests:
  • The organization of commercial prospecting operations, competitions, lotteries or any promotional operation;
  • Customer satisfaction management (satisfaction surveys, feedback) ;
  • Managing people's opinions on products, services or content;
  • Sales statistics and marketing analysis;
  • Managing the fight against fraud.

NV GALLERY undertakes not to sell your Personal Data to partner brands for commercial purposes. Your Personal Data remains the exclusive use of NV GALLERY and for the aforementioned purposes.

However, some of your Personal Data are shared with NV GALLERY's subcontractors/service providers, who notably allow to:

  • Carry out advertising campaigns (send campaigns, optimize mailings, improve campaign targets, etc.);
  • Improve customer knowledge from a statistical and geomarketing perspective;
  • Conduct satisfaction surveys;
  • Improve navigation on the Site if you accept the use of cookies;

This data may also be shared with :

  • Companies belonging to the same group of companies as NV GALLERY, whether its subsidiaries as defined by law or the parent company and its subsidiaries. These companies will use your Personal Data only in the same way as NV GALLERY may within the framework of this Policy.
  • Purchasers of NV GALLERY: Personal Data may be disclosed or transferred to purchasers or potential purchasers of the business or any of its assets in connection with the sale.
  • Third parties to whom NV GALLERY is legally bound to transmit Personal Data.

Where applicable, any transfer of your Personal Data outside the European Economic Area will be carried out by NV GALLERY subject to appropriate guarantees, in particular contractual via standard contractual, technical and organizational clauses, in compliance with the French Data Protection Act and the RGPD.

NV GALLERY ensures that Personal Data is kept for no longer than is strictly necessary for the purposes for which it is to be processed, or for a period set by law, for both prospective customers and customers.

Cookies are stored for a maximum of thirteen (13) months.

To determine retention periods, NV GALLERY distinguishes between prospects and customers.

  • Prospective customers' Personal Data is kept for a period of three (3) years from the last positive and explicit contact from the prospective customer.
  • Customer Personal Data is kept only as long as it is required for the purpose for which it was collected. It will be deleted as soon as the customer exercises his right to deletion and oblivion.

Contractual data is kept and archived for as long as is necessary to meet contractual obligations (warranty, compliance, etc.), legal, accounting and tax obligations and/or the applicable limitation periods.

Customer Reviews are kept for a period indicated on the Site.

If you have consented to receive commercial prospecting, NV GALLERY will keep your Personal Data until you unsubscribe or until you ask NV GALLERY to delete them.

NV GALLERY is committed to protecting your Personal Data and respecting its confidentiality, in accordance with this Policy. 

To this end, NV GALLERY undertakes to take all necessary technical and organizational measures to preserve the confidentiality and security of your Personal Data. These efforts include, among others, (i) storing your Personal Data in secure operating environments, accessible only to NV GALLERY's authorized employees, as well as to its agents and service providers; and (ii) verifying the identity of users, before authorizing them to consult the Personal Data that NV GALLERY keeps concerning them. 

NV GALLERY staff members who may have access to your personal data in the course of their duties undertake to maintain the strictest confidentiality in this respect.

Similarly, when NV GALLERY calls upon trusted third parties to manage its business, NV GALLERY ensures that these partners undertake to respect the same provisions regarding the protection of Personal Data. In particular, these partners are involved in securing means of payment, order delivery or commercial activity.

Any person may define directives concerning the management of his or her Personal Data and its retention, deletion and communication after his or her death. In the absence of precise directives transmitted by the deceased during his or her lifetime, the heirs may only exercise the rights of deletion and oblivion.

In accordance with current regulations and legislation, you have the following rights: 

  • A right of access ;
  • A right of rectification ;
  • A right to object to and delete the processing of your data;
  • The right to restrict processing;
  • A right to portability of your data;
  • The right to lodge a complaint with a supervisory authority (CNIL).

You may exercise these rights at any time by sending your request to NV GALLERY - 18 rue de Tilsitt - 75017 PARIS or by e-mail to contact@nvgallery.com. Please enclose proof of identity with your application.

If you also choose to subscribe to its commercial offers, NV GALLERY may send you promotional offers, invitations to events or any NV GALLERY brand news by e-mail. In this respect, you have the option of unsubscribing by following the instructions mentioned on each medium.

The Site and Services are not intended for children under the age of sixteen (16). NV GALLERY therefore does not collect information from or about children under the age of sixteen (16). 

If NV GALLERY discovers that it has collected or received personal information from a child under the age of sixteen (16) without the consent of the child's parents (or legal guardian), NV GALLERY will delete such information. If you believe that NV GALLERY may be in possession of information from or about a child under the age of sixteen (16), please contact NV GALLERY at the following address: contact@nvgallery.com.


If you have any questions or comments regarding this Policy and NV GALLERY's practices in the area of Personal Data collection and privacy, please contact NV GALLERY by sending a letter to the following address: NV GALLERY - 18 rue de Tilsitt - 75017 PARIS, or by sending an email to contact@nvgallery.com.

Cookies are files stored on your device (computer, cell phone, tablet, etc.) that are used to recognize you when you return to the same site and thus provide you with an optimal browsing experience.

NV Gallery uses several types of cookies in order to offer you the best possible experience on and off its website via its advertising partners.

NV GALLERY uses :

  • Cookies that enable NV GALLERY to analyze visits to the Site in order to better understand visitor behavior and thus improve the Site. The information sent to the tools used by NV GALLERY is anonymized.
  • Connection cookies are used on the Site to ensure that you do not need to enter your connection details each time you return to the site.
  • In order to improve the NV Gallery experience outside the Site, NV GALLERY uses, with the help of its advertising partners, so-called "third-party" cookies. These are cookies that are not used directly and developed by NV Gallery but by its advertising partners. They may, for example, enable you to view other products on a social network or website after your first visit to NV Gallery.

You can deactivate cookies via your browser settings. The procedure varies from browser to browser. We invite you to consult the website of the publisher in question.

All these cookies can be used within 13 months of their creation.