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Products & Maintenance

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Does my item come with a warranty?

Of course! All our items have a two-year warranty.

Where can I find the measurements of my item?

The dimensions of each package is shown on the relevant product page, in the “Dimensions” section. These dimensions will help you to organise the delivery of your items as efficiently as possible.

I’d like to receive technical details

Technical details are shown on each product page in the “Details and Dimensions” section.

If you cannot find the information you would like, please don’t hesitate to contact our Customer Service team.

Can your products be personalised?

Starting with a minimum order of a certain number of items, we can examine the feasibility and price of a customised option.

Unfortunately, it is not possible to customise individual items.

If you are working on a commercial project such as a store, hotel or restaurant, please don’t hesitate to contact our B2B team: we can provide you with a proposal for a complete solution, with the option of adapting the materials used in our products, or their dimensions to create bespoke furniture for you.

Are fabric samples available?

Of course! Virtually all of our fabrics are available as samples. Simply get in touch with our Customer Service by e-mail, stating the items you are interested in and providing your postal address.

We will then send samples to you free of charge.

Know our woods and other natural fibers

Choosing an interior design that expresses sustainable and responsible values, both in its design and appearance, is now perfectly feasible! Find out more about our materials like wood and other natural fibers, offering organic potential and incomparable decoration.

Solid wood

Solid wood is renowned for its robustness. Each piece is unique, depending on the grain of the tree, and we love it as much for its industrial, uniform look as for its rough finishes, giving it a truly original aesthetic.

Engineered wood

Invented in Japan, engineered wood is used to offset deforestation. Composed largely of wood flour and plant fibers, our engineered wood is high-density for strength. Their texture offers a neat, homogeneous result. All our engineered wood + wood skins are E1 certified. Class E1 corresponds to formaldehyde emissions of less than 0.124 mg/m3 in ambient air.

Wood skin

Our engineered woods are covered with skins made from noble woods such as walnut, ash and oak, all of which are abundant in our forests. These skins can be stained for added character. They are resistant and come from legal sources (see FSC).

Acacia wood

We use this wood mainly for outdoor furniture, as it withstands climatic conditions well and represents a more sustainable alternative. We preserve the natural, raw look of each piece of wood, which is why all our products are unique. For outdoor use, don't hesitate to protect your wood with oil.

Rattan weaving

A weaving technique using rattan canes, rattan caning is reinventing itself in home décor, and we love its use in different settings. It brings a soft, bohemian feel to certain rooms, while remaining chic and timeless.

* Our furniture is handcrafted and made by human hands, so you'll find some irregularities due to the charm of craftsmanship.

Wood

Wood is sensitive to sunlight. We advise you not to expose your furniture to direct sunlight to avoid marks or fading.

We recommend using a soft cloth slightly dampened with soapy water to maintain your wooden furniture.

Any liquid can damage wood. If you spill anything on your surfaces, be sure to mop it up quickly.

When moving objects on your furniture, don't slide them, but lift them up to avoid scratching.

When moving objects on your furniture, don't slide them, but lift them up to avoid scratching.

Our real marbles

Our real marble tables arewaterproof. So there's no risk of glass marks or water absorption on your stone. However, be sure to mop up spills promptly to avoid staining.

Marble is a naturally fire-resistant material.

Our genuine marble stones are selected with the utmost care: château gris and gris hermès marble, jazz marble or our carrera marble. Each marble slab has its own patterns or variations in veining, or the pleasure of owning a unique piece of furniture.

For daily cleaning after use/meal, maintenance is simple: a damp cloth or sponge is all you need.

Avoid acidic products or aggressive detergents.

Marble-effect stone

In our shop you will find products with Marble-effect stone that consists of a mixture of natural granulated marble and quartz. This mixture makes it much harder wearing than pure marble, and more suitable for use as a coffee table or dining table.

You will also find products out of real marble, that were treated specifically for everyday use - no marks, no absorption.

Nevertheless, be careful with both with liquids and excessively acidic cleaning products (vinegar, red wine, lemon juice, and fruit juices as well as chemicals such as limescale removers) which can attack the stone and cause damage that cannot be rectified.

Quickly wipe away marks with a soft cloth that has been very slightly dampened with soapy water.


Glass care

We recommend using a soft cloth lightly soaked in soapy water or white vinegar diluted in water to maintain your glass furniture.

To minimize scratches, don't hesitate to use coasters. When moving objects on your furniture, don't slide them, but lift them up to avoid scratching. Never place wet or hot objects directly on your furniture: remember to use placemats, coasters or other protective surfaces.

We only use tempered glass, which is more resistant than conventional glass, but take care not to shock it, as it remains a fragile material.

Get to know our fabrics

Martindale

The Martindale method is used to test the abrasion resistance of textiles.

Textile samples are subjected to predefined cycles of friction with a disc having an abrasive surface and subjected to a specified pressure. The test ends when the first two threads of the fabric are torn or, in the case of knitwear, when a hole is formed. The unit records the number of disc rotations when this condition is reached.

→ High Martindale value = high abrasion resistance

Weave density

Grams per square meter is the weight of a fabric per unit area. As a general rule, the lighter a fabric, the softer it is, and the heavier it is, the more opaque and resistant it is.

Pilling

Pilling represents loose strands or balls of fiber that rise to the surface of the fabric and twist when sitting on or rubbing against the furniture.

Pilling is not a fabric defect, nor does it indicate poor quality.

Pilling does not indicate that your fabric is wearing out or disintegrating. Pilling is a normal phenomenon caused by regular use of the product, but it does not affect the durability or overall functionality of the fabric.

We recommend using a lint razor to remove pilling from your furniture.

Color fastness

Light fastness refers to the degree to which colored fabrics fade when exposed to sunlight.

We therefore advise you to avoid placing your textile products in direct sunlight, such as against a south-facing bay window.

Stain-repellent fabrics

Stain-repellent fabrics can be washed in clear water without being damaged.

Fire-resistant fabric

When a fabric is described as ""fire-retardant"", it means that it has been treated or manufactured to have flame-retardant properties. These properties are designed to reduce the fabric's flammability and slow the spread of fire.

It is important to note that being labeled ""flame retardant"" does not mean that the fabric is totally fireproof or immune to burns. Fire-resistant fabrics are designed to meet specific safety standards and offer a higher level of fire resistance than standard fabrics. However, they still have their limits and will eventually burn if exposed to extreme heat or flame over a prolonged period.

Fabric care [excluding velvet]

Natural and stain-removing tip, tested and approved by our teams:

Sommières earth is ideal for getting rid of stains, and in particular those due to thanks to its absorbent properties. It is suitable for a multitude of textiles, even the most delicate, and also helps neutralize bad odors caused by stains. Non-toxic and non-flammable.

1. Remove excess liquid or fat with paper towels.

2. Then sprinkle generously with sommières earth and leave to act for 1 to 2 hours, or even overnight for better results depending on the nature of the task.

3. Use a vacuum cleaner to remove powder residue.

Do not hesitate to repeat the operation if necessary.


Velvet

All our velvets are selected for their high quality and dust resistance in order to keep maintenance easy. They are also martindale tested to guarantee long-term use.

For an ideal maintenance we advise:

The use of a soft textile brush - Avoid unsuitable or hard bristle brushes. In the event of an undesirable stain, we recommend the use of a slightly moistened microfiber cloth - Do not use soaked water (!). For a brief vacuuming cleaning, don't use maximum power, this could damage the fabric.

Removable covers maintenance

Aperitif with friends, children playing with markers, ... Your sofa cover needs cleaning?

First, be sure to remove the stain yourself (absorbent paper, mattress soil, baking soda, etc ... depending on the model of your sofa).

If you are starting your spring cleaning and want to wash your cover completely, we only recommend a dry cleaning or dry cleaning so as not to alter the nature of your sofa cover. If in doubt or need advice, do not hesitate to contact us.

Mistakes not to make

. To avoid altering the color of your fabric, do not expose your sofa to direct sunlight, especially if it is filtered through bay windows.

. Wet your sofa with plenty of water: beware of the risk of halo

. Test a product directly on your fabric: first try on an invisible corner

. Do not consult the recommendations


Outdoor furniture care

To preserve your outdoor furniture, we recommend protecting it from the rain with a waterproof tarpaulin, or bringing it inside during the winter if possible.

Your furniture should also be protected from frost and damp.

Wooden furniture can be protected with a varnish for outdoor use.

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